Class 41: Ticket Scalping and the Laws

For anyone who loves attending concerts, theatrical shows, and other forms of live entertainment, these are the best and the worst of all times. Not only has the formal means of ticket purchasing become almost impossible to navigate, but the entire infrastructure is being undermined by the informal ticket scalping economy, made more efficient by bots, the electronic trolls that can dial and redial and sign on to email faster than we can.